We care about your satisfaction and stand behind every item we sell. If you are not 100% satisfy with your purchase you may return it before maximum time from the original invoice date based on the category listed bellow. All credit card returns are subject to a 4% refund fee. All full and partial refunds are in form of a company check. Additional terms and conditions are as followed:
Stock Jewelry
Stock Jewelry sold from our inventory must be in original and unused condition. Items showing any signs of wear and alteration by others other than Boston Diamond Studio will not be accepted. No returns after 14 Days from the original invoice date. After 14 Days please see our
buy back policy.
Stock Rings
Stock rings sold from our inventory must be in original and unused
conditions. Items showing any signs of wear or alteration by a jeweler other than Boston Diamond Studio will not be accepted.
No return after 7 days from the original invoice date. After 7 days please see our buy back policy.
Made to order rings and jewelry
Made to order pieces are none refundable and subject to 30%
restocking fees. Please see our return policy
Custom made rings and jewelry
Custom-made pieces are non-refundable and subject to a
minimum re-stocking fee of 50%. Please see our buy back policy.
Diamonds or gemstones from our inventory
Large diamonds and gemstones are fully refundable as long as it is in its original condition and returned with original grading report within 14 days from the original invoice date. After 14 days please see the buy back policy.
Diamonds or gemstones sourced and invoiced per customer request
Large diamonds and gemstones sourced and invoiced per customer request must be in its original condition and returned
with original grading report within 14 days from the original invoice date and will have 25% restocking fee. After 14 days please see our buy back policy.
Buy Back Policy
Used altered, worn or non-refundable rings and jewelry can be bought back as recycled materials. Large diamonds may be bought back between 30-90% of original sale price subject to market demand as long as it is in its original condition and returned with original grading
report. Our buy back policy only applies to GIA/AGS graded diamonds not the engagement ring or other jewelry, those will be assessed and bought back accordingly. Boston Diamond Studio holds the
right to refuse to buy back any items.